1. Introduction

Welcome to CHH Auction (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (“App”) and services related to auctioning goods.

2. Information We Collect

a. Personal Information

• Registration Information: When you create an account, we collect your name, email address, phone number, and password.
• Profile Information: We may collect additional information such as your profile picture and address.

b. Transaction Information

• Bidding and Purchase History: We collect information about the auctions you participate in, your bids, purchases, and payment details.

c. Device and Usage Information

• Device Information: We collect information about the device you use to access our App, including the hardware model, operating system, unique device identifiers, and mobile network information.
• Usage Information: We collect information about your interactions with the App, such as the pages and content you view, your searches, and the actions you take.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: To operate, maintain, and improve our App and services.
• To Facilitate Transactions: To process your bids, purchases, payments, and shipping.
• To Communicate with You: To send you updates, notifications, and information related to your account and transactions.
• To Personalize Your Experience: To tailor the content and information we may send or display to you in the App.
• To Enhance Security: To detect and prevent fraud, abuse, and other harmful activities.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and customer support.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information with third parties if you give us your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request access to your personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

9. Consent

By using our App, you consent to the collection and use of your information as described in this Privacy Policy.